The E-Choice Channel story

Resolving Chaos has always actively sought the ideas and opinions of the people it supports, and this approach also helped create the E-Choice Channel.

The platform was initially developed for (and with extensive input from) people with multiple needs in Lambeth, Southwark and Lewisham (LSL) and was driven by the belief that user-led choice is more cost effective and delivers better outcomes. Personalised funding for preventative support services for people with complex needs goes much further than reactive, generic programmes.

The E-Choice Channel is being pioneered in partnership with The Innovation Unit, Pan Studio, Thames Reach, St Giles Trust, Guy's and St Thomas' Charity and The Big Lottery Fund.